We like food in this house. In particular, takeaways. There’s just something delicious about eating a perfectly cooked meal when the only effort you’ve had to put in to the preparation is finding a clean plate and fork. I guess it’s out guilty little secret that we probably eat at least two takeaways a week in excess of five of these meals a month.
Just-Eat is a great website that allow you to order online takeaways from wherever you are. Stuck late at work and need someone to deliver? Just-Eat can sort you. You want to pick up your food on your way home? Just-Eat can do that too. Too lazy to get off the office chair and stop twittering for long enough to find a takeaway menu? Well, Just-Eat is the answer.
Joining Just-Eat is free, and the choice of restaurants is overwhelming. Once you’ve narrowed the number down to the takeaways in your area, you can refine your search further by choosing the nationality of the food you want, or a specific type. You can even search by delivery times and fees (although quite how a restaurant in Pimlico can cook and deliver food to Wimbledon in 45 minutes, I’m not entirely sure). Just-Eat also has over 60,000 customer reviews to help you choose your perfect takeaway.
Once you’ve chosen your restaurant (and this alone could take quite some time) the ordering process is simple. The menu is laid out on the screen with descriptions and prices and in some cases, once you’ve selected an item, you are able to choose extras. For example, with a meal deal, you then get to specify your choice of individual items.
When you’ve selected your meal, it’s time to proceed through to payment. At this point, if your order has not reached the minimum amount required for free delivery, Just-Eat will warn you. Now’s your chance to send any comments about your order through to the restaurant. You may, depending on your food choices, be able to request extra items, such as more toppings or a stuffed crust on your pizza as you do a final check on your order. Then, all that remains is to choose your delivery or collection time (from as soon as possible, up to tomorrow night) and hand over your details, including whether you wish to pay on delivery or pay securely by card (although this option does levy a 50p card handling fee).
Payment is where Just-Eat really comes into its own. The other week we ordered food and wanted to pay by card. Getting the order correct had been enough of a challenge as the guy on the phone could barely understand me, and I definitely couldn’t understand him. Then came card details. I gave him the card number and the expiry, but he just couldn’t understand that there was no issue date on the card. Eventually he gave up and continued to get the remainder of the details, but I was left feeling a little uneasy. 10 minutes later I received a call from another person at the restaurant as they needed to take my card details again. Just-Eat removes the frequent communication difficulties we have with our local takeaways.
Once your order has been confirmed you’ll receive an instant response and email confirmation. All that’s left to do is wait for your food to arrive (sorry, for this part you will need to leave the safety of your computer and open the door). But, the Just-Eat experience doesn’t end there. From your very first order you start collecting points to spend in the highly rewarding Pointshop, which offers a range of rewards from cinema tickets and games consoles to charitable donations. As if I needed more of an excuse to eat takeaways!
By way of payment for this review, I received a voucher code that covered part of the cost of our meal.














oh nooooo… you told the world our little secret!!!
The one thing you forgot to mention was the fact that you couldn;t find the place to put the promotional code thing and that it took the best part of an hour to find it… heheheheh
UrbanVox says May the fourth be with you!
I use Just-Eat for most of the time when I am away at University. Saves me from cooking AND I got a stack of paper plates – Sad I know. =(
But, it easy to use and it is good that you get points for every order. I am saving for a sea-scooter! =)
Btw – I enjoyed reading this blog. I wish I wrote one now!