Wednesday, January 11, 2012

War on charity muggers: move by council for first street ban.
Islington could become the first borough to ban chuggers after years of complaints from residents who say they are fed up with being hassled in the streets.
Evening Standard, 9 January 2012
At lunch time today I popped out to M&S to grab some soup. It’s a 100m walk. I was subjected to attempted chugging seven, yes seven times on the way there and back. In the 400m between Finsbury Square and London Wall I can tell you of six chugging spots, each of which usually contains a different charity with at least four chuggers on the attack.
I’m not talking about people who stand by shaking a collecting tin either. These people are single-minded in their attack. It’s not possible to just walk past; they shout, they call, they jump in your path desperately vying for your attention. A mobile phone on your ear is no defence and neither is avoiding eye contact or politely saying ‘no thanks’. Many of these people hold no compunction in following you down the road calling at you.
The chuggers who tread the pavements of City Road seem to have forgotten all notion of good manners. I can’t remember the last time I heard one of them ask ‘excuse me’. In recent weeks I’ve heard phrases such as:
“You gonna come and talk to me darlin’?”
“Who bought you flowers then?” (While running out to buy flowers for a colleague)
“Aw thanks! You bought me lunch!” (When picking up food for a working lunch)
I have to question how much commission these chuggers are earning. Say, for example, that I sign up to donate £5 a month, what percentage of this would go to the chugger, to the agency employing them, and finally to the charity I would be supporting? I know of someone who worked for a face to face marketing company and had spent time pounding the streets as a chugger. Although this was a number of years ago now, I’m sure today’s figures would be just as disgusting. Yet, at the same time, charities would have us believe that face to face marketing is one of the most cost effective and successful forms of marketing employed.
When it comes down to it, I would imagine that most chuggers on the streets are little more than salespeople. You would probably find that they have been trained alongside people who are now trying to convince you to switch your energy supplier or just answer a quick survey.
I point blank refuse to donate to charity via chuggers. With schemes such as payroll giving and the ability to set up regular donations via a charity’s website there is no need for me to line the pockets of these people and potentially keep additional funds away from a charity. At least if I avoid chuggers I can take time to carefully consider which charity I wish to donate to.
I’d love to hear what you think about chuggers. Have I got it all wrong? Should chuggers be given free reign on the streets or should they be removed entirely? Regardless of what any of us think, we’ll all have to try to avoid the chuggers at one time or another – have a chuckle at Darlo’s top avoidance tips.